Customer Service - Avenue Securities

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Avenue Securities

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Avenue Securities LLC: +1 (786) 220-7233

Avenue Cash LLC: 0800 770 4800

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Avenue

3121 Commodore Plaza, Suite 300 - Miami, Florida - U.S. - 33133

Avenue Securities LLC is a member of FINRA and SIPC. It provides its services exclusively in and from the United States. Avenue Securities LLC is not authorized by the Brazilian Securities and Exchange Commission (CVM) to directly offer securities distribution services to investors residents, domiciled or incorporated in the Federative Republic of Brazil. Nothing here in should be understood as a direct offer of services addressed to such investors.

Notwithstanding the foregoing, Avenue Securities LLC has entered into an agreement with Coin Distribuidora de Títulos e Valores Mobiliários Ltda. (“Coin”), a Brazilian securities distributor duly authorized by the Brazilian Central Bank and CVM, by which Coin makes available the offering of Avenue Securities LLC’s services to investors resident, domiciled or incorporated in the Federative Republic of Brazil, pursuant to CVM’s Guidance Opinion n. 33/2005 (Parecer de Orientação da CVM no 33, of 2005.09.30). Coin’s services shall not be understood as an offer of securities directed to such investors. Although Coin has been engaged to provide the above mentioned services, Avenue Securities LLC provides its services exclusively in and from the United States and under applicable US rules and regulations. Such services have not been registered nor are subject to the oversight of CVM or other Brazilian regulator. Investors resident, domiciled or incorporated in the Federative Republic of Brazil which have become clients of Avenue Securities LLC through Coin may contact us at [email protected] or Coin’s ombudsman at 0800 722 2274 for claims or questions on the offering of the services provided by Avenue Securities LLC.

Avenue is the brand name of the websites and digital platforms operated by Avenue Holdings Inc. and its affiliated companies.

Securities products and services are offered to self-directed investors through Avenue Securities LLC, member FINRA/SIPC. Avenue Securities LLC does not make recommendations or offer investment, financial, legal or tax advice.

Avenue Global Advisors LLC is a registered investment adviser registered with the United States Securities and Exchange Commission (“SEC”). It provides its services exclusively in and from the United States. Nothing in this page should be understood as an offer of Avenue Global Advisors LLC’s services.

Customer cash balances in Brazilian Real are held at Banco Bexs S/A, a Brazilian regulated bank. Funds held by Banco Bexs are not covered by SIPC. Banco Bexs S/A is not affiliated with Avenue Securities LLC.

Funds transfer functionality is provided by Avenue Meios de Pagamento Ltda, a non- bank financial services company located in Brazil.

Customer fund transfers in US dollars are processed by Avenue Cash LLC, a US Money Services Business registered with FinCEN.

Avenue Holdings Inc., Avenue Securities LLC, Avenue Global Advisors LLC, Avenue Cash LLC and Avenue Meios de Pagamento are separate but affiliated companies.

Investing in securities products involves risk, including possible loss of principal. Securities products are: Not FDIC insured · Not bank guaranteed · May lose value. System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors.

Where an investment is denominated in a currency other than the investor's currency, changes in rates of exchange may have an adverse effect on the value, price of, or income derived from the investment.

Investors should consider the investment objectives, risks, and charges and expenses of a mutual fund or Exchange Traded Fund (“ETF”) carefully before investing. Before investing in any mutual fund or ETF, you should consider its investment objective, risks, charges and expenses. Contact us at [email protected] for a prospectus, offering circular or, if available, a summary prospectus containing this information. Read it carefully. ETFs are subject to market fluctuation and the risks of their underlying investments. ETFs are subject to management fees and other expenses. Unlike mutual funds, ETF shares are bought and sold at market price, which may be higher or lower than their NAV, and are not individually redeemed from the fund. Investment returns will fluctuate and are subject to market volatility, so that an investor's shares, when redeemed or sold, may be worth more or less than their original cost. ETFs are subject to risks similar to those of stocks. Some specialized exchange-traded funds can be subject to additional market risks. Leveraged and inverse exchange traded products are not designed for buy and hold investors or investors who do not intend to manage their investment on a daily basis. These products are for sophisticated investors who understand their risks (including the effect of daily compounding of leveraged investment results), and who intend to actively monitor and manage their investments on a daily basis.

In general, the bond market is volatile, and fixed income securities carry interest rate risk. (As interest rates rise, bond prices usually fall, and vice versa. This effect is usually more pronounced for longer-term securities.) Fixed income securities also carry inflation risk, liquidity risk, call risk, and credit and default risks for both issuers and counterparties. Unlike individual bonds, most bond funds do not have a maturity date, so holding them until maturity to avoid losses caused by price volatility is not possible. Any fixed income security sold or redeemed prior to maturity may be subject to loss. High- yield/non-investment-grade bonds involve greater price volatility and risk of default than investment-grade bonds.

Be sure to consider your own financial situation, perform thorough research, and consult with a qualified tax professional before making any investment decisions concerning REITs. Investments in REITs and other real estate securities are subject to the same risks as direct investments in Real Estate. The Real Estate industry is particularly sensitive to economic downturns.

Keep in mind that while diversification may help spread risk, it does not assure a profit or protect against loss. There is always the potential of losing money when you invest in securities or other financial products. Investors should consider their investment objectives and risks carefully before investing. The price of a given security may increase or decrease based on market conditions and customers may lose money, including their original investment.

The information provided on this website is general in nature and not intended to be a substitute for specific individualized tax, legal or investment planning advice. Investors should inform themselves of and, when appropriate, consult a professional advisor concerning potential tax consequences associated with purchasing, buying, holding or disposing of shares under the laws of their country of citizenship, residence, domicile or incorporation. Legislative, administrative or judicial changes may modify the tax consequences and as is the case with any investment, there can be no guarantee that the tax position or proposed tax position prevailing at the time an investment is made will endure indefinitely. Nothing on this website should be considered an offer, recommendation, solicitation of an offer, or advice to buy or sell any security.

Check the background of Avenue Securities LLC on FINRA’s BrokerCheck.

Check the information on Avenue Global Advisors LLC on SEC’s IAPD

Trademarks and logos are the property of their respective owners and do not represent endorsements of any kind. Unless otherwise noted, Avenue Securities LLC and its affiliates are not partners, affiliates, or licensees of these companies.

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